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Tracking solutions

Insurance tracking & stolen vehicle recovery software

Code Monkey builds the software behind vehicle security and stolen vehicle recovery services. Chicane provides recovery workflows and certificates; AlertAxis handles theft and tamper alerts, customer verification and control-room escalation. The complete service must be specified around the hardware and insurer's requirements.

What an insurance tracking service needs

A useful vehicle security service needs more than a map. It needs a way to receive an alarm, establish whether the event is a theft, reach the customer, assign an operator and record the response. Tracking data, monitoring procedures and installation evidence need to work together.

Chicane includes stolen vehicle recovery workflows, certificates and configurable alarm delays. These functions support the operation of a tracking service. A software-generated certificate is not, by itself, proof of independent hardware certification or acceptance by an insurer.

Alert handling from the device to the control room

AlertAxis receives theft and tamper alerts from third-party telematics devices through an authenticated API, with deduplication. Its verification workflow can call the customer to confirm or dismiss an event, notify the control room and track the incident through to closure.

Operators have a live dashboard, per-alert tasks, an append-only audit log and GPS-map context. The product supports police crime-reference-number capture, partner status links and retried outbound callbacks to device vendors. Integrations and escalation responsibilities need to be agreed for the service you operate.

Confirm approval for the complete product and service

If a policy asks for a Thatcham-approved, S5 or S7 tracking product, confirm the exact requirement with the insurer and check the named product's current certification, installation conditions and monitoring arrangement. Our platform features do not make every connected tracker an approved insurance product.

GPSBob is our customer-facing tracking brand and provides a route to discuss vehicle security products. We can also discuss tracker and immobiliser integration for partner services. Compatibility, ongoing subscriptions, installation documentation and any premium reduction should be confirmed for the specific vehicle and policy.

Questions about insurance tracking & vehicle recovery

Is every Code Monkey tracker insurance approved?

No blanket insurance approval is claimed. Acceptance must be checked for the exact hardware, installation and monitoring service against the insurer's requirements.

What does AlertAxis do for stolen vehicle recovery?

AlertAxis receives device theft and tamper alerts, verifies events with the customer, notifies control-room operators and records tasks, crime reference numbers and incident closure.

Do you sell vehicle insurance?

This offering concerns tracking and security infrastructure. Ask your insurer about policy cover, required approvals and any premium reduction.